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With our simple returns process, you can shop online worry-free.
If something doesn’t work out, you can send most items back within 07 days of delivery.*
Start the return process within 07 days of receiving your item.
In new or unused condition, with all original product inserts and accessories.
Ship the product as soon as possible so it arrives at our facility within 30 days of receipt of the item.
We inspect all returned items and will refund you based on the condition of the item.
We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. We award a partial refund for opened or used products.
* You should note that this return policy does not apply to Marketplace Seller products . For their return policy, please refer to the Seller’s individual policy, located on the product page by clicking on the Seller’s name. See our Vendor page for more details.
How to Return an Item
Sign in to My Account to fill out our return initiation form to receive your shipping label and return instructions. Don’t have an account? Check out our step by step guide as a guest.
Defective Product and Returns Due to Our Error
Oops…If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:
Products Returned After 07 days
Did you miss the 07-day return window? Great news! You may still start a return after 07 days, but you may get a partial refund depending on…
Initiating a Return
Returning an item is easier than ever! Please follow these steps to start the online return process:
We will also send you a return confirmation via email that includes your return shipping label and return instructions.
Guest Checkout Return
If you used Guest Checkout to place your order, please follow these steps:
You can also Customer Care team and they will assist you with your return.
If you want to return an item you received as a gift, Customer Care Team for assistance.